You should be able to resolve billing issues using live chat @TAlex? I've not personally used live chat to resolve billing issues but give it a try and let us know.
Live chat teams are not 24/7 yet. Live chat is available Monday-Friday 5AM - 6PM (UTC-7) and can be accessed from the chat buttons located on the top or bottom of GoDadfy pages during those times. I hope that helps?
roy darling *my posts seem a lot shorter in my head