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Is there a way to submit refund request online?

I have been on hold for 45 minutes so far and really need to get to work. Is there a way to submit a refund request online instead of by phone?
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Community Manager
Community Manager
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Re: Is there a way to submit refund request online?

Hi @EwYouthCenter,

As @VeryB mentioned, you definitely should contact our Customer Support team about a refund. You can find your local number here https://www.godaddy.com/contact-us.aspx. I'm also suggesting that you read through our refund policy to familiarize yourself before you make a call https://www.godaddy.com/agreements/showdoc.aspx?pageid=19963&prog_id=PROG_ID. Take care!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

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Re: Is there a way to submit refund request online?

Hello!

For refunds, you will have to contact live suport, as you will need to provide validation for your account!

I hope this helps!

VeryB.

 

Highlighted
Community Manager
Community Manager
Solution

Re: Is there a way to submit refund request online?

Hi @EwYouthCenter,

As @VeryB mentioned, you definitely should contact our Customer Support team about a refund. You can find your local number here https://www.godaddy.com/contact-us.aspx. I'm also suggesting that you read through our refund policy to familiarize yourself before you make a call https://www.godaddy.com/agreements/showdoc.aspx?pageid=19963&prog_id=PROG_ID. Take care!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post