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Requesting a refund through customer support - managed via Facebook.

A moderator answering my post 4 days later, when I had 5 days to file for refund? Not looking well for GoDaddy.

 

Not to mention this part


JesseW wrote: Support may be able to review your situation there and try to assist if possible.

 


I finally managed via Facebook to get my refund and cancel the product, but imho, Facebook (Twitter even less) is not the way to handle customer support.

 

I have 3 domains expiring this year, and one more expiring next year, so unless GoDaddy implements some changes regarding customer support, I will be transfering them to another host for sure.

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