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Shopping cart empties after I log in

I’ve been trying to purchase a GoDaddy Auctions membership but the cart empties after signing in to complete the purchase.  If I’m not logged in, the item remains in the cart but once logged in the cart empties.

 

Cleared cache and tried on mobile and desktops.  Frustrating . . .

1 ACCEPTED SOLUTION
Super User I

@96v 

 

Whenever carts don't "remember" it is usually a cookie issue.  Do you have cookies blocked in any way in your browser?   You could try to add godaddy.com to "Allow" cookies in your browser to see if that resolve the issue.

 

HTH! 😉

Judith
"Broken crayons still color." Anon

View solution in original post

1 REPLY 1
Super User I

@96v 

 

Whenever carts don't "remember" it is usually a cookie issue.  Do you have cookies blocked in any way in your browser?   You could try to add godaddy.com to "Allow" cookies in your browser to see if that resolve the issue.

 

HTH! 😉

Judith
"Broken crayons still color." Anon

View solution in original post