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Shopping cart empties after I log in

I’ve been trying to purchase a GoDaddy Auctions membership but the cart empties after signing in to complete the purchase.  If I’m not logged in, the item remains in the cart but once logged in the cart empties.

 

Cleared cache and tried on mobile and desktops.  Frustrating . . .

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Super User I Super User I
Super User I
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Re: Shopping cart empties after I log in

@96v 

 

Whenever carts don't "remember" it is usually a cookie issue.  Do you have cookies blocked in any way in your browser?   You could try to add godaddy.com to "Allow" cookies in your browser to see if that resolve the issue.

 

HTH! 😉

Judith
"Today ends tonight and tomorrow starts again."

View solution in original post

1 REPLY 1
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Super User I Super User I
Super User I
Solution

Re: Shopping cart empties after I log in

@96v 

 

Whenever carts don't "remember" it is usually a cookie issue.  Do you have cookies blocked in any way in your browser?   You could try to add godaddy.com to "Allow" cookies in your browser to see if that resolve the issue.

 

HTH! 😉

Judith
"Today ends tonight and tomorrow starts again."

View solution in original post