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We Can't Access Your cPanel Account.

Goo day Godaddy Support Team,


We are having trouble setting up our web hosting account, every time we try to setup the hosting an error says:


We Can't Access Your cPanel Account.

If this issue continues, please contact our support at (02) 231-2988.


Please help.

Account username: 

The account is new


Thank you.


Hi @ktab27,


Unfortunately, this is not a support forum and your issue appears to be account specific. You will need to contact our live support for assistance with this issue. Thanks!


Lisi - GoDaddy | Community Moderator | 24/7 support available at | Remember to choose a solution and give kudos.