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Your Hosting Account is Suspended

Dear Support,

 

I need help on how to re-activate my suspended hosting account. My domain & Hosting account will be expiring on the 18th of June 2018 I therefore want to ensure that I do the renewal before that date, I therefore raise a payment which my Us dollar mastercard is not accepting. I spitted the payment into two and it now accepted it. However, I can no longer access my hosting panel again. I have tried calling but not getting through. Can you kindly assist please.

 

Kayode A Ogunwole 

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Re: Your Hosting Account is Suspended

Hey @Ogun_kayode,

 

The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance. Because this is a public forum, none of the members here in the community will have direct access to your account to review the status of your account suspension.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

1 REPLY 1
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Moderator
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Solution

Re: Your Hosting Account is Suspended

Hey @Ogun_kayode,

 

The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance. Because this is a public forum, none of the members here in the community will have direct access to your account to review the status of your account suspension.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post