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change primary domain for suspended account

I am unable to change the primary account, because my account is suspended, please help. 

 

 

1 ACCEPTED SOLUTION

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Community Manager
Community Manager
Solution

Re: change primary domain for suspended account

Hi @Dmitri_DeKlerk,

Thanks for posting but please keep in mind that members of the Community do not have access to account or billing details. If you're still having issues with your hosting, then you will need to call Support to review this with you. Support can be reached through any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx. Take care and I hope you get this resolved quickly!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post

2 REPLIES 2
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Re: change primary domain for suspended account

How much longer does one have to wait for a reply? 

 

I just purchased a started hosting plan, and can't make use of it now, until this is resolved. 

 

Can I get someone to have a look at this ASAP please. 

Highlighted
Community Manager
Community Manager
Solution

Re: change primary domain for suspended account

Hi @Dmitri_DeKlerk,

Thanks for posting but please keep in mind that members of the Community do not have access to account or billing details. If you're still having issues with your hosting, then you will need to call Support to review this with you. Support can be reached through any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx. Take care and I hope you get this resolved quickly!

Rachel

RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post