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promo code did not work with PayPal

high i have used a promo code to lower domain price for the 1 st year 

and the code was added successfully but there was no decrease on price

and more than 11 Euro taken from my paypal account 

Community Manager

HI @sally11490. Thanks for posting. Typically, most promo codes will not work with a PayPal account. If you add the promo code before adding PayPal as your payment method, that might result in the situation you've mentioned. The price should always update during checkout to show exactly how much you will be charged. Sorry for any confusion. If you'd like to review the possibility of a refund, please connect with our customer care team


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.