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Domain transfer initiated, but recipient does not see an invite

I initiated a transfer of a domain to another GoDaddy account. But the recipient has not received an invitation so far. What might be causing that?

1 ACCEPTED SOLUTION
Super User IV

@arunsathiya 

 

Could it be in their spam / was there an issue with their customer number. They can always goto https://dcc.godaddy.com/transfers/in and should be able to see the domain. Also as an FYI - I always recommend the setting of leave the contact information as is and tell the person receiving the domain not to change anything until after the transfer as otherwise it triggers a WHOIS verification which can stop the transfer process

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View solution in original post

2 REPLIES 2
Super User IV

@arunsathiya 

 

Could it be in their spam / was there an issue with their customer number. They can always goto https://dcc.godaddy.com/transfers/in and should be able to see the domain. Also as an FYI - I always recommend the setting of leave the contact information as is and tell the person receiving the domain not to change anything until after the transfer as otherwise it triggers a WHOIS verification which can stop the transfer process

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Thanks for reply, @PL281! I had them check and they see: 

 

`No domains in the correct state were found.`

 

On my end though, I see `Changing accounts` as the status for the domain. Is there a way for GoDaddy staff to take a look at this case and help us move forward?