hi everyone, my .com domain is about to renew in 29 days but i want to cancel it. now i need to unlock it first but when i go into advanced settings and try to find the edit toggle it is not there. how shall i unlock it? hope someone can help.
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Thanks for posting. If you want to delete the domain it should not require you to unlock it, you can delete a domain following these steps. But if you are trying to transfer the domain to a different registrar you will need to unlock it, you can see the full steps for transferring a domain here. Hope that helps!
Hello and thanks for your reply. When I follow the steps in the article "Delete products in my GoDaddy account" once I click on cancel renewal I get a pop up saying "This product can't be cancelled at this time please contact customer service".
What shall I do? I can't stop auto renewal. Thank you.
It sounds like you may have Protected Registration. That would need to be removed before the domain can be canceled.
@picantoIt does protect the registration from purchase. First go thru the set-up and then you'll be able to cancel the product.