Skip to main content
Help Center
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
sandyj
New

Non "www" URL is not forwarding

I set up forwarding to https://fosterbradyfarm.com; however, forwarding is only working for https://www.fosterbradyfarm.com.  I removed the 'www @ 'from the domain manager, but that caused that one not to work. When I do a preview under forwarding it looks fine for the non-www version of website. It is set up as a permanent forward. Any recommendations?

1 ACCEPTED SOLUTION
PL281
Super User III

@sandyj 

 

Both with and without the www worked fine for me - I suggest trying a private browsing window and test again.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

5 REPLIES 5
PL281
Super User III

@sandyj 

 

Both with and without the www worked fine for me - I suggest trying a private browsing window and test again.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

I have used chrome new incognito window with same results. Can view www version of url but not the non-www version. Same with Firefox New Private Window, Firefox Developer, Microsoft Edge and Microsoft Edge New Private Window, along with several mobile devices.  The cache has been cleared from all browser windows.

 

foster-bradyfarm.com - does NOT work

www.foster-bradyfarm.com - does work

 

PL281
Super User III

@sandyj 

The issue isn't the the www/without the www.

 

Your issue is that you are using the GoDaddy Forwarding server and trying to use HTTPS on the domain you are forwarding from

These will work fine

http://foster-bradyfarm.com  and http://www.foster-bradyfarm.com 

 

If you change the http to https they will not.

 

GoDaddy does not provide an SSL Certificate for forwarding domains so therefore if you attempt to use HTTPS:// on the domain you are using to forward it will fail.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Ugh! I was assured by Godaddy that I did not need hosting for forwarding with no mention that it was restricted to http.

 

I do appreciate your letting me know that was the issue ... thank you for your time.

PL281
Super User III

@sandyj 

If you need HTTPS forward I suggest using CloudFlare as it's free and has an SSL included with it

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community