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Unable to Redirect domain pages

[ Edited ]

About a week ago I transferred my domain name ( ) over to GoDaddy from Homestead and recreated the website with Website Builder 7. I tried to name the pages exactly the same as in the previous website so that all the links pointing to my pages would now point to the new pages created in GoDaddy. But there was a problem… When I created the pages in Homestead, I capitalized the first letter of each word, but in GoDaddy, Website Builder 7 wouldn’t allow this capitalization in the page titles.

Here’s an example:

The first one is the old page from Homestead and the second one is the new page in GoDaddy.

When someone clicks the first one they get:

“Unable to open the Internet Site  the Internet Site reports that the item you requested could not be found. (http/1.0 404)"

Since there are still plenty of old links out there pointing to the old page, I would like to get this resolved.

From Google, here’s info on 301 Redirects, it says I need to contact the webhost to implement it. How do I go about this?

If you need to change the URL of a page as it is shown in search engine results, we recommend that you use a server-side 301 redirect. This is the best way to ensure that users and search engines are directed to the correct page. The 301 status code means that a page has permanently moved to a new location.

301 redirects are particularly useful in the following circumstances:

  • You've moved your site to a new domain, and you want to make the transition as seamless as possible.
  • People access your site through several different URLs. If, for example, your home page can be reached in multiple ways - for instance,,, or - it's a good idea to pick one of those URLs as your preferred (canonical) destination, and use 301 redirects to send traffic from the other URLs to your preferred URL. You can also use Search Console to set yourpreferred domain.
  • You're merging two websites and want to make sure that links to outdated URLs are redirected to the correct pages.

To implement a 301 redirect for websites that are hosted on servers running Apache, you'll need access to your server's .htaccess file. (If you're not sure about your access or your server software, check with your webhoster.) For more information, consult the Apache .htaccess Tutorial and the Apache URL Rewriting Guide. If your site is hosted on a server running other software, check with your hoster for more details.


Re: Unable to Redirect domain pages

Hi @BluePlanetPress. Welcome to GoDaddy Community!


In order to add a redirect, you would usually need to be able to access your website's files. From there you could add a .htaccess file. However, this isn't possible with Website Builder. FTP access isn't available with this type of account. Any files you upload via the editor wouldn't go into the root directory of your account. If this is something very important to you, you may have to switch to a different platform, like WordPress Websites. Sorry Smiley Sad


JesseW - GoDaddy | Community Moderator
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