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veravas
New

.pl domain suspension due to inaccurate contact details

Hi Community,

 

Has anyone experienced the issue of domain in .pl zone being suspended for the reason of inaccurate / incomplete contact information?

 

We have not been notified about it and only found post factum that our domain has been suspended by PL registrar (1API GmbH) due to breach of their terms and conditions - according to GoDaddy. We cannot understand it since we did update our contact email in the account and already provided full contact details to GoDaddy.

 

The domain name has been blocked and the website hosted on it keeps shutting down - IP records aren't being relayed to the public DNS servers.

 

Did anyone experience anything similar to this? How did you fix this?

 

Thanks,

Vera

1 REPLY 1
TLH
Moderator
Moderator

Hi @veravas,

 

Welcome to the Community!

You'll need to contact GoDaddy Customer Care in order to escalate the issue with the ccTLD team. No one in this forum will have access to your account or the Registry in order to provide the proper attention to the matter. Be sure if you receive any emails on the domain issue, to communicate there, to clarify what's needed. You can read more about the registration of .PL domains here.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support