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Email Forwarding MX Records?

I registered a domain and enabled Email Forwarding as described in GoDaddy instructions, however, email is never delivered, and after a few days, it bounces and stops attempting to be sent.

 

I looked at my domain DNS records, and there are no MX records by default.  I added 2:

 

MX @ mailstore1.secureserver.net (Priority: 10)

MX @ smtp.secureserver.net (Priority: 20)

 

I still do not receive email, and got a bounce back suggesting the recipient wasn't found.

 

Are these the correct MX servers to use for GoDaddy Workspace Email Forwarding credits that come along free with your domain?  (Yes, I enabled it for the domain in question, setup the forwarder account in the Workspace panel, etc.)

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Employee
Employee
Solution

Re: Email Forwarding MX Records?

Hi @BW75,

 

Welcome to the Community!

 

The correct MX records when using our workspace email (mailboxes or forwarding) are as follows: 

 

MX        @        mailstore1.secureserver.net (Priority: 10)        1 Hour

MX        @        smtp.secureserver.net (Priority: 0)                1 Hour

 

You should also create the following CNames:

POP

pop.secureserver.net

IMAP

imap.secureserver.net

SMTP

smtpout.secureserver.net

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

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Re: Email Forwarding MX Records?

Hello @TheGS 

 

There are 2 options here. But you need to decide.

 

1. Keep using Google as main MX records (for your mailbox) and use Google services to forward mails.

2. Switch to GoDaddy mail services and use mailbox and forwarding capabilities.

 

You need to choose. It is not possible to have Google _and_ GoDaddy to handle both incoming mail (outgoing mail is possible).

 

I hope to inform

Rob Gielen

View solution in original post

17 REPLIES 17
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Employee
Employee
Solution

Re: Email Forwarding MX Records?

Hi @BW75,

 

Welcome to the Community!

 

The correct MX records when using our workspace email (mailboxes or forwarding) are as follows: 

 

MX        @        mailstore1.secureserver.net (Priority: 10)        1 Hour

MX        @        smtp.secureserver.net (Priority: 0)                1 Hour

 

You should also create the following CNames:

POP

pop.secureserver.net

IMAP

imap.secureserver.net

SMTP

smtpout.secureserver.net

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

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Re: Email Forwarding MX Records?

Hi - 

I am having the same problem of not getting the emails I have forwarded.  I've tried your solution and it did not work for me.  I set up the forwarding in the first place per these instructions... https://www.godaddy.com/help/set-up-my-forwarding-email-address-7598.  I also tried changing the email routing in CPanel to Local Mail Exchanger per another suggestion I found.  None of these solutions have helped. It has been 48 hours since I updated the MX records.  I found somewhere else that it could take this long.  Any other suggestions?

Thanks in advance.

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Re: Email Forwarding MX Records?

Hi

 

I try this solution and was succesfully for a short time.

In this moment I have same configuration but it does not work. 

the problem is : 550 relaying denied for xxx@ddd.com

 

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Re: Email Forwarding MX Records?

Following this let me successfully setup the free email forwarding functionality. Thanks.

Is there a way to enable TLS encryption?
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Re: Email Forwarding MX Records?

i want godaddy to manage my DNS 

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Re: Email Forwarding MX Records?


@flechasfabian wrote:

Hi

 

I try this solution and was succesfully for a short time.

In this moment I have same configuration but it does not work. 

the problem is : 550 relaying denied for xxx@ddd.com

 


 

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Re: Email Forwarding MX Records?

hi There!  I have tried this as well to no avail.  Settings are as follows:

MX@smtp.secureserver.net (Priority: 0)1 Hour 
MX@mailstore1.secureserver.net (Priority: 10)1 Hour 
CNAMEpoppop.secureserver.net1 Hour 
CNAMEimapimap.secureserver.net1 Hour 
CNAMEsmtpsmtpout.secureserver.net1 Hour

 

I originally used Gsuite, so some of those settings were still set to them.  I cancelled that account.  (6/month for an email was outrageous). I've tried waiting a few hours as well.  The emails no longer bounce since I made those changes, I just never receive them to the "forwarded to" address.  Any help would be appreciated!

 

Todd

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Employee
Employee

Re: Email Forwarding MX Records?

Hi @tdubrey,

 

Please keep in mind that changes to DNS can take 24-48 hours to propagate globally. In addition, you'll need to be sure that all of the Gsuite DNS records (especially in the MX records) are removed from the domain, so the email will be directed - and received - at a single server.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support
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Re: Email Forwarding MX Records?

it didnt work for me help me

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New

Re: Email Forwarding MX Records?

I have the same problem. I am using the Free Account forwarding with domain (100 adresses) with my domain. I have set everything up, but it doesn't work. I have change the MX and CNAME records according to this thread, but still with no luck! What have I missed?

 

PS. They auto-reply function works, but not the actual mail-forwarding!

 

Any help, I would be very grateful!

 

Jondt

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Re: Email Forwarding MX Records?

@TLH same for me, I set up the forward, verified the 2 MX and the 3 cname - it used to work months ago and now it does not - 

 

Chris

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Re: Email Forwarding MX Records?

I had the same problem but now is ok u can't alive that with godday.
Because ur domain is G suite do the mail forwarding with G suite
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e Re: Email Forwarding MX Records?

For debugging purpose you can use https://mxtoolbox.com/. Great tool!

 

Another might be to use a forwarding mail services like https://emailforward.mx .

 

Change the mx records to:


Name/Host/Alias TTL Record Type Priority Value/Answer/Destination
@ or leave blank 3600 MX 10 mx1.emailforward.mx
@ or leave blank 3600 MX 20 mx2.emailforward.mx

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Re: Email Forwarding MX Records?

Hey so I have my URL with Godaddy, and free email forwarding 100 pack account with Godaddy as well. I actually have my main email (connected to my url) through Google. I had my website hosted through wordpress godaddy hosting, but just recently switched to another host provider for my website. I am now having issues with the email forwarding account and those not working. I have all the same DNS settings just my new nameservers to point to new site. I put the godaddy MX records in, but then that made my main email not work, so obviously you can't have multiple MX records 😕 Any idea how this was working in the past and to get it working now?

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Re: Email Forwarding MX Records?

Hello,

 

MX server settings are per domain. This means that your mailboxes and forward rules need to be configured on the server where your MX records are pointing to. There is only 1 (or maybe 2) servers responsible for INCOMING mail. Outgoing mail can be handled by more servers, that is not a real problem. 

 

Are you using a real mailbox on yourdomain? Or do you use the domain only for forwarding purposes? If you only want to use forwarding capability, you can check websites like https://emailforward.mx . If you need to have also a mailbox, consult with your current hosting partner.

 

You can use tools like: https://mxtoolbox.com/ to verify the settings on your domain.

 

More information on how MX record exactly work can be found here: https://emailforward.mx/knowledgebase/7/MX-record-how-does-it-work.html

 

To conclude, your mail server does take care of the mailbox and forwarding. It is not possible to split this capability by different servers.

 

Does this answer your question?

 

Kind regards,

Rob

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Re: Email Forwarding MX Records?

Yes i am using a real mailbox with my domain with a google account. And then had forwarding account on Godaddy. I would like to be able to use the forwarding accounts, but my mx records have to point to my google email for my main email to work...

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Solution

Re: Email Forwarding MX Records?

Hello @TheGS 

 

There are 2 options here. But you need to decide.

 

1. Keep using Google as main MX records (for your mailbox) and use Google services to forward mails.

2. Switch to GoDaddy mail services and use mailbox and forwarding capabilities.

 

You need to choose. It is not possible to have Google _and_ GoDaddy to handle both incoming mail (outgoing mail is possible).

 

I hope to inform

Rob Gielen

View solution in original post