After some searching, I just found out how to switch back to the "old" account panel design and start setting up Workspace Email/ email forwarding with Gmail.
I created email@example.com as a user, set it as a "catch-all" address and forwarded it to firstname.lastname@example.org. I sent a few test emails from email@example.com to firstname.lastname@example.org and email@example.com. The emails did not bounce, but they also didn't arrive. I then tried sending a test from firstname.lastname@example.org to email@example.com just to be sure Gmail wasn't the issue and the message immediately came through.
Any ideas what to do?
Solved! Go to Solution.
I've used Email forwarding a lot, and I've not had any issues. It can take a few minutes for the GoDaddy backend to process the forwarding setup. After you've waited a few minutes... is it still not working?
FYI, I've been using the "old" panel since the time it was THE only panel. Tried a cPanel setup once... it's not bad -- but not what I'm familiar with.
The missing piece of the puzzle was that I had not yet set up MX-records. Which I just did and it is working now.
I am having a similar issue (but maybe in reverse). We set up "firstname.lastname@example.org" and then converted it to my employee's name: "email@example.com." We would like to get rid of "firstname.lastname@example.org" now, but we can't seem to. We are finding it confusing for her (and our clients) to have two accounts. There is no longer a listing in Office 365 for the "admin" account, only the employee's name.
Hi, can you elaborate more on what you did to solve the problem? I'm at the same stage but can't figure out which MX-records to change or where. Thanks!
Yeah me too. I posted this same question weeks ago and haven't got an answer. I don't know how to change the MX settings or what to change them to to get them to work for my gmail forward.
I struggled with this issue for over two months now. The solution, and the only solution that worked for me, is to add
I ended up switching over to safteynames__dot__com - they offer professional email for $1 and it's much easier to set up than this hack. You can simply create a forwarder with them to your gmail inbox and then add the account of your personal domain as an alias. Support is great too.
Hi, In case I want to forward email to a gmail account, I have the same issue, it doesnt bounce but also doesnt arrive? In case I have to add anything, can anyone assist in what I need to do?
I just recommend you pay for gsuite or find another provider that can support that setup (see my previous response). The hassle of getting it to work with the chances of breaking it are too high. Check out safetynames.com and see if they can help you out.
I had the same issue trying to forward mail from email@example.com to another email hosted on gmail, and I solved it by setting the MX records on mydomain DNS settings.
How to do this:
After you have setup Email Forwarding, go to the My Domains page on the Godaddy website.
In the My Domains page, locate your domain name (e.g. mydomain.com) in the list of domains and click on the 3 dots next to the domain name. Select the Manage DNS option. This will take you to the DNS Management page for your domain (You can also access the DNS Management page through the Domain Settings page and click on the Manage DNS link at the bottom of the page).
On the DNS Management page you will see a list of different Records. Click the ADD button at the bottom of the Records section.
A dialogue window will open, and the Type field will display. select MX from the Type dropdown list. This will display more fields to complete.
Add the following record:
For the Type field: MX
For the Host field: @
For the Points To field: mailstore1.secureserver.net
For the Priority field: 10
For the TTL field: 1 hour
Then click save. And the dialogue window will close
Add another record by clicking the ADD button again.
Add the following:
For the Type field: MX
For the Host field: @
For the Points to field: smtp.secureserver.net
For the Priority field: 0
TTL: 1 hour
Click save and the dialogue window will close.
Give it a few minutes ,and then send an email to your new domain email address(e.g. firstname.lastname@example.org) from another email address (not the email address you are expecting to receive the forwarded messages), and you should now see that the message you sent is forwarded to the email address you wanted to receive the forwarded messages.
Hope this helps someone 🙂