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    aacarrilloc
    New
    ‎02-18-2020 12:19 PM
    ‎02-18-2020 12:19 PM

    Error recieve and send email Workspace emails

    For several days now I have not received and I have been able to send mail. I have read the tickets of several people but I can not make it work the strange thing that both mobile devices and web browsers still does not receive or send. The MX is not sure if they are correct, and additionally it was not possible to make SSL active. Support to access my account and validate how I have this I need emails

    2 REPLIES 2
    MrVapor
    Super User 2020
    Super User 2020
    ‎02-18-2020 12:23 PM
    ‎02-18-2020 12:23 PM

    @aacarrilloc 

     

    There's a good chance that the DNS is not configured correctly or your email client isn't configured correctly. Either that or there is something going on server-side that may be an issue. I would suggest double-checking all your settings and, if you can't find anything, give GoDaddy support a call to see if they can give you more detailed info on what the issue may be.



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    aacarrilloc
    New
    In response to MrVapor
    ‎02-19-2020 06:12 AM
    ‎02-19-2020 06:12 AM

    Hello, apparently all emails: Domain configuration (DNS): valid

     

    Spam filtering


    ENABLED

    Behavior
    Restricted mode
    Ask me what to do
    Add senders to my blocked list


    and the configuration is fine

    Standard Server Ports

    Incoming server (POP3):

    pop.secureserver.net 110, 995 (SSL)
    Incoming server (IMAP):

    imap.secureserver.net 143, 993 (SSL)
    Outgoing Server (SMTP):

    smtpout.secureserver.net 80, 3535, 25, 465 (SSL)

     

    ???

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