I use Office 365 and periodically, emails don't show up -- alternating between not showing up at all or not showing up on the desktop version.
Example: Email #1, sent to both my assistant and myself with the same domain address, arrives at my assistant's desktop and does not arrive on mine. I checked the app version when I discovered this and the email was on the app.
Example: Email #2, my assistant forwards an email to me and the other staff person. The other staff person gets the email. I did not. She sends it again and I still have not received that email, either on desktop or the app. She forwarded the email to a gmail address and it arrived there.
So, how do I fix this? I need to be sure that I am receiving emails as it is vital to my work. I have run the repair installation for the desktop 365 (after the email #1 problem).
Solved! Go to Solution.
Since migration of email to O365, I found new emails in a "Junk Email" folder, even from my wife using the same domain. Seems to be an issue of MS O365 in general:
Migration/O365 has been poor for me to date, making me waste most of a weekend figuring out what is going on and fixing things.