Showing results for 
Show  only  | Search instead for 
Did you mean: 

subfolders in workspace email, not showing up on android phone email app

First time trying to use the forum. I didn't see the exact problem when I searched.  I have a few subfolders when I log into the PC to see my workspace emails, but I really like to see these folders on my phone. Any suggestions?



Community Manager

Hi @tsuri. Welcome to GoDaddy Community! If all the messages are available in the account when you check it via desktop, then it seems likely this is a limitation of the app you're using to check mail. My guess would be that it has a configuration that only pulls in messages that are within a certain date range or something like that. You may want to double check the app's settings to see if this can be changed or updated. You could also try using a different mail app to see if it happens in the same way there. Hope that helps. 


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.