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    Cancel Microsoft 365 Subscription

    I don't love Microsoft 365 through GoDaddy. I want to use google as my email client. I have registered my company email address provided by GoDaddy with google. I really don't want to pay for both google and 365. Can I cancel 365 and still have my email address? If so, how do I cancel? I searched and searched and can't figure it out. 

     

    Thanks in advance!

     

    2 REPLIES
    Pro Community Founder Artisan Pro Community Founder Artisan
    Pro Community Founder Artisan
    Solution

    Re: Cancel Microsoft 365 Subscription

    Most products can be canceled following the steps of this article.

    https://www.godaddy.com/help/delete-products-in-my-godaddy-account-7468

     

    Make sure to set-up the domain to work with the Google service before canceling the old plan, but do note there will be some downtime for the transition.

    https://www.godaddy.com/help/pointing-your-domains-email-service-to-google-7936

    https://support.google.com/a/answer/33353?hl=en

    TheSultan
    Novice

    Re: Cancel Microsoft 365 Subscription

    I called customer support and she said I would lose my email address by cancelling the Microsoft services... was she mistaken?