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Missing slider in https link but showing in http

Hello!

We have a slider on our website that is not showing up after installing the SSL certificate. In the site without certificate slider is working. Do you know what can be the problem?

 

https://www.dres-schaupp.de/

http://www.dres-schaupp.de/

 

Thanks!

Harald

4 REPLIES 4
Employee

Hello @schaupp!

 

There is a website called whynopadlock.com that tests entered URL's and I entered your site to test. The results show(link to results) that your SSL is installed properly however your webserver is not forcing HTTPS and there is mixed content errors on the site. This is more than likely the reason your slider is not showing on your site.

 

If you have someone who manages your SSL for your site, I would reach out to help with the SSL errors. GoDaddy also has a Managed SSL Service(link for more information) that validates and configures your domain, fix mixed content errors keeping you secure, installs your SSL, and monitors your SSL. Please reach out to GoDaddy Support for more information on GoDaddy's Managed SSL Service.

 

If you should have anymore questions, GoDaddy Support is available 24/7 via phone or chat.

 

GoDaddy Support is available 24/7!

Hello,

Thank you for your reply but the redirection was already in place and the issue was the same. I’ve deactivated the redirection to show that the menu is missing in the https link.

Kind regards,
Harald

Hello @schaupp!

 

I ran the test again for your site a few moments ago and the two issues still exist. Your website server is not forcing the use of SSL and your site has mixed content. The mixed content issue is the potential reason why your slider is not displaying in the secured version of the site but it is in the unsecured version.

 

After fixing the two SSL errors on your site, test the secured version of your site in a private browser to check if the slider now displays.

 

If you should have anymore questions, GoDaddy Support is available 24/7 via phone or chat.

GoDaddy Support is available 24/7!

Employee

Hello @schaupp!

 

There is a website called whynopadlock.com that tests entered URL's and I entered your site to test. The results show(link to results) that your SSL is installed properly however your webserver is not forcing HTTPS and there is mixed content errors on the site. This is more than likely the reason your slider is not showing on your site.

 

If you have someone who manages your SSL for your site, I would reach out to help with the SSL errors. GoDaddy also has a Managed SSL Service(link for more information) that validates and configures your domain, fix mixed content errors keeping you secure, installs your SSL, and monitors your SSL. Please reach out to GoDaddy Support for more information on GoDaddy's Managed SSL Service.

 

If you should have anymore questions, GoDaddy Support is available 24/7 via phone or chat.

GoDaddy Support is available 24/7!