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my email hosting account cannot receive mail

urgent attention needed i create email in my hosting account and unable to receive mail through it......my email is info@internetbiz.club

its urgent sir

thanks

2 ACCEPTED SOLUTIONS

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Super User III
Super User III
Solution

Re: my email hosting account cannot receive mail

@lottoabbey123 

 

You need to go to https://dcc.godaddy.com/manage/internetbiz.club/dns

 

Then you will add a CNAME for mail with a points to @ and a TTL of custom / 600

Then you will add a MX record for @ with a priority of 10 points to mail.internetbiz.club and a TTL of custom / 600

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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Employee
Employee
Solution

Re: my email hosting account cannot receive mail

Hi @lottoabbey123,

 

Welcome to the Community!

These instructions will help you setup your email addresses in a cPanel hosting plan. After creating the email addresses, be sure to go to your domain manager and update the DNS on the domain, so you can receive email on your server. Here's a guide of the records you'll need on the domain. 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

3 REPLIES 3
Highlighted
Super User III
Super User III
Solution

Re: my email hosting account cannot receive mail

@lottoabbey123 

 

You need to go to https://dcc.godaddy.com/manage/internetbiz.club/dns

 

Then you will add a CNAME for mail with a points to @ and a TTL of custom / 600

Then you will add a MX record for @ with a priority of 10 points to mail.internetbiz.club and a TTL of custom / 600

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

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Re: my email hosting account cannot receive mail

Sir

I am really in the dark very confused at this, really need your help, how you can break this down for for easy set up, i can send mail successfully in  info@internetbiz.club  but i cant receive mail, 

im very confused at your previous message

thanks

Highlighted
Employee
Employee
Solution

Re: my email hosting account cannot receive mail

Hi @lottoabbey123,

 

Welcome to the Community!

These instructions will help you setup your email addresses in a cPanel hosting plan. After creating the email addresses, be sure to go to your domain manager and update the DNS on the domain, so you can receive email on your server. Here's a guide of the records you'll need on the domain. 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post