Access my files using an FTP client
Last updated: September 26, 2022
Online Storage is a legacy product, so it's no longer available for purchase and is retiring later this year. You can manually download the files from your account. Due to issues with compressing and downloading files from Online Storage, we're encouraging the use of an FTP client instead. Most FTP clients work, but these steps explain how to move files from Online Storage to your computer using FileZilla.
To connect to Online Storage using an FTP client, you’ll need the following information:
- Host (website URL): www.onlinefilefolder.com
- FTP Username: The username for your Online Storage account.
- FTP Password: The password for your Online Storage account.
- Port: 21
Connect to Online Storage
- Download and then open the FileZilla client.
- In the menu bar at the top, enter www.onlinefilefolder.com as the Host.
- Enter your Online Storage Username and Password.
- For the Port number, enter 21.
- Select Quickconnect.
After connecting to your Online Storage account, you’ll see your Local site (computer) files on the left and Remote site (Online Storage) files on the right.
Download your files
- Under Local site, select the location on your computer where you’d like to save your files.
- Under Remote site, select the files and folders you’d like to download, and then drag them into the Local site section.
After moving your files, you’ll have a copy of your data on your local computer.
More info
- If you need more information about Online Storage, download our PDF.
