I didn't receive my two-step verification code
If you're using two-step verification (2SV) and aren't receiving the codes we send you, use the following information to troubleshoot the issue.
|I'm just not receiving the codes on my smartphone||Make sure your carrier isn't blocking +1 (480) 360-5516.|
|I'm using a phone number based in India and I'm not getting the codes||Our text message provider Twilio might have problems reaching you.|
|I don't have access to the device I set up for 2SV (lost phone, changed my number, etc.)||See Cancel two-step verification and follow the steps under I don't have access to that device.|
- If you've set up a backup method for 2SV, select No code? to choose your backup method from the list.