Outlook 2007: Setting up an account

If you're already using Outlook 2007, the steps for adding your Hosted Exchange Email account are different than if you're setting up a new copy of Outlook 2007.

TIP: If you need help with migrating, or other special setup circumstances, we recommend Getting started with my email account.

Setting Up a New Copy of Outlook 2007

If you just downloaded Outlook 2007, use these instructions to create your new account.

To Set Up a New Copy of Outlook 2007

  1. Open the Outlook install file, read and accept the Microsoft Software License Terms, and then click Continue.
  2. Launch Microsoft Outlook 2007.
  3. In the Startup Wizard, click Next. If the Startup Wizard doesn't automatically display, from the Tools menu, select Account Settings, and then click Add.
  4. In the Add New E-mail Account dialog box, select Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  5. On the Account Configuration page, select Yes to indicate you want to configure an email account, and then click Next.
  6. On the Auto Account Setup page, enter the following:
    • Your Name — Enter your first and last name.
    • E-mail Address — Enter your email address.
    • Password and Retype Password — Enter the password you created for your email account.
  7. Do one of the following:
    • Autodiscover — If your Email Administrator configured Autodiscover when setting up your account, and you want to use that feature, then click Next and skip the remaining steps in this procedure. Your account is set up according to the predetermined settings in the Autodiscover configuration.
    • Manual Configuration — To manually configure your email account settings, at the bottom of the page, select Manually configure server settings or additional server types, click Next, and then complete the remaining steps in this procedure.

    Complete the remaining steps only if you selected Manual Configuration.

    Before continuing, you must know which version of Exchange your mailbox uses. For more information, see Finding your email version.

  8. On the Choose E-mail Service page, select Microsoft Exchange, and then click Next.
  9. On the Microsoft Exchange Settings page, complete the following:
    • Microsoft Exchange Server — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2007 — p3pw5ex1oab001
      • Exchange 2010 — casarray.ex2.secureserver.net, casarray.ex3.secureserver.net, or casarray.ex4.secureserver.net

      After entering your settings, the Microsoft Exchange Server automatically updates from p3pw5ex1oab001, to the correct server for your account.

    • Use Cached Exchange Mode — Select this option.
    • User Name — Enter your email address, for example name@coolexample.com.
  10. Click More Settings and go to the Connection tab.
  11. In the Outlook Anywhere section, select Connect to Microsoft Exchange using HTTP, and then click Exchange Proxy Settings.
  12. In the Connection Settings section, complete the following:
    • In the https:// field, based on your Hosted Exchange Email version, type one of the following:
      • Exchange 2007 — mail.ex1.secureserver.net
      • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex3.secureserver.net
    • Select Connect using SSL only.
    • Select On fast networks connect using HTTP first, then connect using TCP/IP.
    • Select On slow networks connect using HTTP first, then connect using TCP/IP.
  13. In the Proxy authentication settings section, select one of the following:
    • For Exchange 2007, select Basic Authentication.
    • For Exchange 2010, select NTLM Authentication.
  14. Click OK, click Apply, click OK, and then click Next.
  15. When the Congratulations message displays, click Finish.
  16. In the Connect to window, enter your User Name and Password, and then click OK. (This is your email address and password for your mailbox.)

Setting Up an Existing Outlook 2007 Account

If you were previously using Outlook 2007, then you need to create a new profile for your Hosted Exchange Email account.

These screen shots show manually configuring Outlook with Hosted Exchange Email.

To Set Up an Existing Outlook 2007 Account

  1. Go to the Windows Start menu and select Control Panel.
  2. Double-click Mail, click Email Accounts, and then click Add.
  3. Enter a name for the profile, and then click OK.
  4. On the Auto Account Setup page, enter the following:
    • Your Name — Enter your first and last name.
    • E-mail Address — Enter your email address.
    • Password and Retype Password — Enter the password you created for your email account.
  5. Do one of the following:
    • Autodiscover — If your Email Administrator configured Autodiscover when setting up your account, and you want to use that feature, then click Next and skip the remaining steps in this procedure. Your account is set up according to the predetermined settings in the Autodiscover configuration.
    • Manual Configuration — To manually configure your email account settings, at the bottom of the page, select Manually configure server settings or additional server types, click Next, and then complete the remaining steps in this procedure.

    Complete the remaining steps only if you selected Manual Configuration.

    Before continuing, you must know which version of Exchange your mailbox uses. For more information, see Finding your email version.

  6. Select Microsoft Exchange, and then click Next.
  7. Complete the following:
    • Microsoft Exchange Server — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2007 — p3pw5ex1oab001
      • Exchange 2010 — casarray.ex2.secureserver.net, casarray.ex3.secureserver.net, or casarray.ex4.secureserver.net

      After entering your settings, the Microsoft Exchange Server automatically updates from p3pw5ex1oab001, to the correct server for your account.

    • Use Cached Exchange Mode — Select this option.
    • User Name — Enter your email address, for example name@coolexample.com.
  8. Click More Settings and go to the Connection tab.
  9. In the Outlook Anywhere section, select Connect to Microsoft Exchange using HTTP, and then click Exchange Proxy Settings.
  10. In the Connection Settings section, complete the following:
    • In the https:// field, based on your Hosted Exchange Email version, type one of the following:
      • Exchange 2007 — mail.ex1.secureserver.net
      • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex4.secureserver.net
    • Select Connect using SSL only.
    • Select On fast networks connect using HTTP first, then connect using TCP/IP.
    • Select On slow networks connect using HTTP first, then connect using TCP/IP.
  11. In the Proxy authentication settings section, select one of the following:
    • For Exchange 2007, select Basic Authentication.
    • For Exchange 2010, select NTLM Authentication.
  12. Click OK, click Apply, click OK, and then click Next.
  13. When the Congratulations message displays, click Finish.
  14. In the Connect to window, enter your User Name and Password, and then click OK. (This is your email address and password for your mailbox.)
  15. If you previously had an email account set up, you might receive a Mail Delivery Location confirmation message. Click OK.

Was This Article Helpful?
Thank You For Your Feedback
Glad we helped! Anything more we can do for you?
Sorry about that. How can we be more helpful?