Skip to main content
Keep Your Business Open During COVID-19Learn More
Call us
Phone numbers and hours
Help Center

Explore our online help resources


Business Email Help

Outlook 2010: Set up email

This article is specific to Business Email. If you have a different type of email, please see Microsoft 365 Outlook 2010 instructions, or Workspace email Outlook 2010 instructions.

You can set up your Business Email in Microsoft® Outlook 2010.

  1. Open Outlook 2010.
  2. If this is the first time you've opened Outlook 2010, you'll see a welcome screen.
    1. Click Next.
      Outlook 2010 welcome screen, click Next
    2. Select Yes, and click Next.
      Select Yes, click Next
  3. If you've already set up an email address Outlook 2010, you'll see the inbox screen.
    1. Click File.
      Click File
    2. Click Add Account.
      Click Add Account
  4. Make sure E-mail Account is selected, and enter your Business Email address details.
    Field What to enter
    Your Name The name you want to show as the From display, on your emails
    E-mail Address Your full Business Email address
    Password Your Business Email password
    Retype Password Your Business Email password, again
    Enter email details
  5. Click Next.
    Click Next
  6. Outlook 2010 will test your settings. You may see a pop-up window asking if you want to Allow this website to configure... Select Don't ask me about this website again, and click Allow.
    Select Don't ask me, and click Allow
  7. When Outlook 2010 is finished setting up your account, it will say Congratulations! Click Finish.
    Click Finish

Outlook may not be able to automatically detect your email settings. In that case, select the option to Manually configure server settings, and click Next.

  1. Select Internet E-mail, and then click Next.
    Select Internet E-mail, click Next
  2. Complete the following fields:
    Field Enter Your Name What you want your display name to be for this account Email Address Your full Business Email address Account Type Select IMAP. Incoming and Outgoing mail server Enter the server addresses for your region. User Name Your full Business Email address Password Your Business Email address password Remember password Select this option Require logon using Secure Password Authentication Deselect this option Enter email account settings
  3. Click More Settings...
  4. Go to the Outgoing Server tab, and then complete the following fields:
    Field What to do...
    My outgoing server (SMTP) requires authentication Select this option
    Use same settings as my incoming mail server Select this option
    Outgoing Server: Select My outgoing server requires authentication, and Use same settings
  5. Note: As a troubleshooting step, select Log on using. Then enter your User Name, and Password. Use your full Business Email address as your User Name.

  6. Go to the Advanced tab, and complete the following fields:
    Field What to do...
    Incoming server Enter one of the incoming ports, listed here.
    This server requires an encrypted connection (SSL) If you have entered an SSL port, select this option. Otherwise, deselect this option.
    Outgoing server (SMTP) Enter one of the outgoing ports, listed here.
    Use the following type of encrypted connection If you have entered an SSL port, set this to SSL. Otherwise, set this to None.
    Server Timeouts This selection is up to you.
    Leave a copy of messages on the server This option is up to you. Leaving a copy on the server will use up your email storage limit faster.
    Advanced: Enter port settings
  7. Click OK.
  8. In the Add Account window underneath, click Next.
  9. Click Finish.
  10. Next step

    • Send yourself an email to make sure everything is working.

    More info

    Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.