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Business Email Help

Outlook 2013: Set up email

This article is specific to Business Email. If you have a different type of email, please see Microsoft 365 Outlook 2013 instructions, or Workspace email Outlook 2013 instructions.

You can set up your Business Email in Microsoft® Outlook 2013.

  1. Open Microsoft Outlook 2013.
  2. If this is the first time you've opened Outlook 2013, you'll see a welcome screen.
    1. Click Next.
    2. Select Yes, and click Next.
  3. If you've already set up an email address Outlook 2013, you'll see the inbox screen.
    1. Click File.
    2. Under Info, click Add Account.
      Under Info, click Add Account
  4. Make sure E-mail Account is selected, and enter your Business Email address details.
    Field What to enter
    Your Name The name you want to show as the From display, on your emails
    E-mail Address Your full Business Email address
    Password Your Business Email password
    Retype Password Your Business Email password, again
  5. Click Next.
  6. Outlook 2013 will test your settings. You may see a pop-up window asking if you want to Allow this website to configure... Select Don't ask me about this website again, and click Allow.
    Select Don't ask me, and click Allow
  7. When Outlook 2013 is finished setting up your account, you will see a message that Your e-mail account is successfully configured. Click Finish.

Outlook may not be able to automatically detect your email settings. In that case, select the option to Manually configure server settings, and click Next.

  • Select POP or IMAP, and then click Next.
    Select POP or IMAP, click Next
  • Complete the following fields:
    Field Enter Your Name What you want your display name to be for this account Email Address Your full Business Email address Account Type Select IMAP. Incoming and Outgoing mail server Enter the server addresses for your region. User Name Your full Business Email address Password Your Business Email address password Remember password Select this option Require logon using Secure Password Authentication Deselect this option Enter email account settings
  • Click More Settings...
  • Go to the Outgoing Server tab, and then complete the following fields:
    Field What to do...
    My outgoing server (SMTP) requires authentication Select this option
    Use same settings as my incoming mail server Select this option
    Outgoing Server tab: Select My outgoing server requires authentication, and Use same settings
  • Note: As a troubleshooting step, select Log on using. Then enter your User Name, and your Password. Use your full Business Email address as your User Name.

  • Go to the Advanced tab, and complete the following fields:
    Field What to do...
    Incoming server Enter one of the incoming ports, listed here.
    This server requires an encrypted connection (SSL) If you entered an SSL port, select this option. Otherwise, deselect this option.
    Outgoing server (SMTP) Enter one of the outgoing ports, listed here.
    Use the following type of encrypted connection If you entered an SSL port, set this to SSL. Otherwise, set this to None.
    Server Timeouts This selection is up to you.
    Leave a copy of messages on the server This option is up to you. If you have a POP account, and you will be using more than one way to access your email, you should select this. Leaving a copy on the server will use up your email storage limit, faster.

    Learn about the differences between POP and IMAP for more.
    Advanced tab: Enter port settings
  • Click OK.
  • In the Add Account window underneath, click Next.
  • Click Finish.
  • Next steps

    • Send yourself an email to make sure everything is working.

    More info

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