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Websites + Marketing Help

Ship my orders

Congrats on your sale! Now you're ready to fulfill and ship your orders.

Note: These instructions only work for orders placed on your website store. Orders placed in a connected Marketplace (for example, Amazon, eBay, Etsy, etc.) will need to use that marketplace's shipping methods.

If you need a record of the tracking number, go to Commerce and under Orders select Orders. Open the order and select Fulfill Order. Enter the tracking number there.

  1. Go to your GoDaddy product page.
  2. Scroll to Websites + Marketing and select Manage next to your website or store.
  3. From your Dashboard, go to Commerce and under Orders select Orders.
  4. Select a paid order number to open it.
  5. Select Create Shipping Label to register or sign in to Shippo.
    • Shippo is only available for customers in the United States for use with USD as the currency.
    • Shippo also doesn't determine shipping costs. You'll need to add shipping charges for your products.
    • You can't split orders to multiple addresses using Shippo.
  6. Select Create Label.
  7. Follow the steps in Shippo to create your label.

Your order is now fulfilled, and the customer will receive an email letting them know their order has shipped.

Note: Once you mark an order as Fulfilled, you will no longer be able to cancel the order.

Related steps

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