Microsoft 365 from GoDaddy Help

Why do I have a .archive email address in my Email & Office Dashboard?

After moving from Workspace Email to Microsoft 365, you might see accounts listed in your Email & Office Dashboard with “.archive” (like

When we tried to move your account, we noticed that it already exists on Microsoft 365. To preserve your email’s content, we moved the account. Since it’s a duplicate of your existing account, we added “.archive” to the name. For example, if you had already set up on Microsoft 365, then is the account we moved from Workspace Email.

You have several options based on whether you would like to keep these accounts:

  1. If you want to use the account, you can change the username and keep it.
  2. If you don't need the account, you can delete it:

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